Returns & Exchanges

At Theltlshop, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products.

1

Initiate Your Request

Contact our support team with your order number and the reason for return to receive a prepaid shipping label and authorization code.

2

Prepare Your Package

Securely pack the unused beauty products in their original packaging, ensuring all safety seals remain intact to qualify for a full refund.

3

Ship Item Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

Once our quality control team inspects the items, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing